Cancellation Policy
Cancellation Policy
We request that you give Physio Zone London 24 hours’ notice if you cannot attend your scheduled appointment slot. This gives us time to fill the slot if possible. If you don’t cancel within this time, the refund of the full fee will not be possible, and you will be charged.
If you miss an appointment without contacting Physio Zone London, the appointment will be classed as missed and refunds will not be available.
If you arrive late for your appointment, we will still only be able to work until the allotted time. If the time passes and you have not attended without notice, you will still be charged.
If we have travelled to your location and you cancel or delay without enough notice, you will still be charged the travel fees for the consultant.
We operate on a 10 minute grace period, where 10 minutes after your booking you can get in touch and amend or cancel your booking with no need to reschedule.
Please be aware that a succession of missed or late appointments may lead to treatment being refused in the future.
If you have any questions about our cancellation policy, get in touch with us.
We request that you give Physio Zone London 24 hours’ notice if you cannot attend your scheduled appointment slot. This gives us time to fill the slot if possible. If you don’t cancel within this time, the refund of the full fee will not be possible, and you will be charged.
If you miss an appointment without contacting Physio Zone London, the appointment will be classed as missed and refunds will not be available.
If you arrive late for your appointment, we will still only be able to work until the allotted time. If the time passes and you have not attended without notice, you will still be charged.
If we have travelled to your location and you cancel or delay without enough notice, you will still be charged the travel fees for the consultant.
We operate on a 10 minute grace period, where 10 minutes after your booking you can get in touch and amend or cancel your booking with no need to reschedule.
Please be aware that a succession of missed or late appointments may lead to treatment being refused in the future.
If you have any questions about our cancellation policy, get in touch with us.